Delivery Information

Delivery Information

You can add a required item by clicking on “Add to cart” button or you can place an order by phone (+38-068-084-62-36). We will gladly answer any questions you might have to, help you to choose a suitable size. 


Opening hours
Monday – Friday: 9 am – 6 pm
An order can be arranged 24/7 via “Shopping bag” online or by emailing (gussevakids@gmail.com).


Payments


- 100% prepayment on PrivatBank card
- payment upon receipt of an order at delivery company or at our shop


Delivery



Ordered item can be delivered to any region in Ukraine. It takes 1-2 days to set up an order. Delivery time depends on carrier company and location in Ukraine. Delivery and payment fee is up to client.


Returns



In accordance with the Law “On Protection of Consumer Rights”, items that were bought could be returned or exchanged during 14 days period after the purchase. 
Return policy:
- items can be returned if they have not been used and are in appropriate condition;
- accompanying documents (labels, packaging) have to be added, as well as payment confirmation documents (delivery or bank checks);
- return-fee is up to client;
If you ordered an item and size is not what you need, a free exchange is available. In such case:
- call + 380 (96) 500 70 10.
- notice cause of exchange.
- check if required size is available or pick up another model.
- return the item by “Nova Poshta”.
Refund via PrivatBank will take 3-5 business days after the moment of first contacting us about the matter.